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เตรียมตัวเพื่อเข้าสอบ ITIL® Foundation (Version 5) Certification อย่างมั่นใจ แบบทดสอบและคำถามแบบ Interactive Exercises ถูกจัดขึ้นเพื่อการเรียนรู้และการเตรียมสอบที่ง่ายดาย ด้วยคำถาม และตัวอย่างข้อสอบพร้อมคำอธิบายจะช่วยให้ผู้เรียนเอาชนะความท้าทายในการสอบ

Interactive Learning

Engage in hands-on activities to solidify your understanding

Expert Guidance

Learn from industry experts with real-world experience

Flexible Schedule

Access course materials and lessons at your convenience

About the Course

Whether you’re a professional shaping your career or an organization building digital capability, ITIL equips everyone involved in digital products and services with practical, experience-led skills to create value, strengthen resilience, and improve outcomes at scale. ITIL® Foundation (Version 5) eLearning is structured to build a strong foundation in digital product and service management. Learn the core concepts and practices needed to deliver value across the full lifecycle in today’s complex, AI-enabled environments. Our ITIL® Foundation (Version 5) offers candidates with eLearning and Interactive Practice exam’, based on the exam specifications specified by PeopleCert for the ITIL® Foundation (Version 5) certification. The fundamental objective of this course is to help the participants understand the key concepts of service management and the ITIL (Version 5) Digital Product and Service Management Framework and prepare for the ITIL® Foundation (Version 5) certification exam.

Introducing your instructor

A seasoned professional with over three decades of experience spanning the digital, IT, and business realms. His expertise covers everything from IT Strategy and Project Management to IT Service Management and Enterprise Governance of Information and Technology. He's not just a master of theory; he's actively led countless implementation and consulting projects, bringing real-world insights into every topic he teaches. His practical experience extends across a wide array of industries, including Banking, Finance, Manufacturing, Services, Distribution, and Government and Public Sectors. For a full rundown of his impressive background, you can check out his LinkedIn.

Course Curriculum

15 Chapters · 43 Lessons

    1. Module 0: Introduction Free preview

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      Module 1: Key concepts of digital product and service management

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      Quiz - Module 1: Key concepts of digital product and service management

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      Module 2: Service relationships

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      Quiz: Module 2: Service relationships

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      Module 3: ITIL Value System (ITIL VS)

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      Quiz: Module 3: ITIL Value System (ITIL VS)

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      Module 4: Governance

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      Quiz: Module 4: Governance

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      Module 5: ITIL Guiding principles

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      Quiz: Module 5: ITIL Guiding principles

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      Module 6 Part 1 : Value chain and ITIL management practices

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      Module 6 Part 2 : Discover, Design, Acquire and Build value Chain Activities

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      Module 6 Part 3 : Transition, Operate, Deliver and Support value Chain Activities

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      Quiz: Module 6: Value chain and ITIL management practices

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      Module 7: Values streams, mapping and management

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      Quiz: Module 7: Values streams, mapping and management

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      Module 8: Continual improvement

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      Quiz: Module 8: Continual improvement

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      Module 9: Four dimensions of service management

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      Quiz: Module 9: Four dimensions of service management

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      Module 10: ITIL and other frameworks integration

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      Quiz: Module 10: ITIL and other frameworks integration

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      Module 11: Exam preparation

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      Sample Paper 1

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      Sample Paper 2

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      Mixed question 1: 1-30

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      Mixed question 2: 31-60

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      Mixed question 3: 61-90

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      Mixed question 4: 91-120

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      Mixed question 5: 121-150

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      Mixed question 6: 151-180

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      Mixed question 7: 181-210

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      Mixed question 8: 211-240

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      Mixed question 9: 241-270

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      Mixed question 10: 271-300

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      Mixed question 11: 301-330

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      Mixed question 12: 331-360

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      Mixed question 13: 361-398

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      Steps to register and redeem exam voucher

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      Steps to access Official Training Material (OTM)

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      Steps to access eBook

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      Optional Questions

ผู้เรียนและกิจกรรม

 

I would recommend this training for all who are serious in their Project, Management. Practice questions help and prepare me to easily pass gain the PRINCE2 and ITIL Certifications.
Sittikorn A.

Project Manager

The instructions are well designed and instructor was attentive. The instructor was willing to share knowledges and answer all doubts. Also provided some tricks to help remembering the purpose of the practices. The course also can be related to the experiences in real working environments. Everything is good.
Chairat S.

IT Manager, Collins Aerospace, Bangkok, TH

The instructor is highly knowledgeable and experienced. Their teaching was clear, engaging, and practical. I truly appreciate the session and will definitely recommend this course to others.
Theerasak S.

Security and Technical Manager

High quality training, delivered by knowledgeable and experience instructor. The course contents and quiz help me better understand the subjects as well as to prepare my exam.
Saravuth U.

Security and Technical Manager

 
 

 

 
 

 

High quality training, delivered by knowledgeable and experience instructor. The course contents and quiz help me better understand the subjects as well as to prepare my exam.
Theerasak S.

Technical Manager, Allianz Technology, Bangkok

 
 

 

 
 

 

 
 

  

 
 

 

Unlock Your ITIL Potential Today!

Enroll now to gain access to expert guidance, interactive learning, and a flexible schedule. Take the first step towards mastering ITIL Foundation Version 5.

$1,100.00

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