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ITIL® Foundation Bridge (Version 5) จัดทำขึ้นสำหรับผู้ที่เคยได้รับวุฒิบัตร ITIL 4 Foundation Certification (หรือเคยได้รับวุฒิบัตร ITIL 4 ใดๆที่มีระดับที่สูงกว่า ITIL 4 Foundation Certification ยกเว้นวุฒิบัตร ITIL 4 Cloud Certification และ ITIL 4 Sustainability Certification) และต้องการเปลี่ยนผ่านไปสู่ ITIL Foundation (Version 5) Certification. ITIL® Foundation Bridge หลักสูตร ITIL® Foundation Bridge syllabus นี้จะมุ่งเน้นเฉพาะเนื้อหาและแนวคิดใหม่, เนื้อหาและแนวคิดที่มีการปรับเปลี่ยน, รวมทั้งเนื้อหาและแนวคิดที่ได้รับการเพิ่มเติม มาใน ITIL® Foundation เวอร์ชัน 5 โดยจะไม่มีการทดสอบซ้ำในหัวข้อที่ยังคงเหมือนเดิมจาก ITIL 4 Foundation

Interactive Learning

Engage in hands-on activities to solidify your understanding

Expert Guidance

Learn from industry experts with real-world experience

Flexible Schedule

Access course materials and lessons at your convenience

Prerequiste: ITIL Foundation Bridge (Version 5)

ITIL® Foundation Bridge (Version 5) is intended for candidates who have successfully achieved the ITIL 4 Foundation certification (or any ITIL 4 higher level certification except Cloud and Sustainability) and wish to transition to ITIL Foundation (Version 5).  This bridge syllabus focuses exclusively on the new, changed, and expanded concepts introduced in Version 5 and does not reassess topics that remain unchanged from ITIL 4 Foundation.

Introducing your instructor

A seasoned professional with over three decades of experience spanning the digital, IT, and business realms. His expertise covers everything from IT Strategy and Project Management to IT Service Management and Enterprise Governance of Information and Technology. He's not just a master of theory; he's actively led countless implementation and consulting projects, bringing real-world insights into every topic he teaches. His practical experience extends across a wide array of industries, including Banking, Finance, Manufacturing, Services, Distribution, and Government and Public Sectors. For a full rundown of his impressive background, you can check out his LinkedIn.

Course Curriculum

15 Chapters · 45 Lessons

    1. Module 0: Introduction Free preview

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      Module 1: Key concepts of digital product and service management

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      Quiz - Module 1: Key concepts of digital product and service management

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      Module 2: Service relationships

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      Quiz: Module 2: Service relationships

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      Module 3: ITIL Value System (ITIL VS)

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      Quiz: Module 3: ITIL Value System (ITIL VS)

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      Module 4: Governance

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      Quiz: Module 4: Governance

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      Module 5: ITIL Guiding principles

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      Quiz: Module 5: ITIL Guiding principles

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      Module 6 Part 1 : Value chain and ITIL management practices

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      Module 6 Part 2 : Discover, Design, Acquire and Build value Chain Activities

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      Module 6 Part 3 : Transition, Operate, Deliver and Support value Chain Activities

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      Quiz: Module 6: Value chain and ITIL management practices

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      Module 7: Values streams, mapping and management

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      Quiz: Module 7: Values streams, mapping and management

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      Module 8: Continual improvement

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      Quiz: Module 8: Continual improvement

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      Module 9: Four dimensions of service management

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      Quiz: Module 9: Four dimensions of service management

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      Module 10: ITIL and other frameworks integration

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      Quiz: Module 10: ITIL and other frameworks integration

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      Module 11: Exam preparation

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      Sample Paper 1

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      Sample Paper 2

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      Sample Paper 1 (Foundation Bridge)

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      Sample Paper 2 (Foundation Bridge)

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      Mixed question 1: 1-30

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      Mixed question 2: 31-60

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      Mixed question 3: 61-90

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      Mixed question 4: 91-120

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      Mixed question 5: 121-150

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      Mixed question 6: 151-180

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      Mixed question 7: 181-210

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      Mixed question 8: 211-240

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      Mixed question 9: 241-270

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      Mixed question 10: 271-300

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      Mixed question 11: 301-330

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      Mixed question 12: 331-360

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      Mixed question 13: 361-398

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      Steps to register and redeem exam voucher

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      Steps to access Official Training Material (OTM)

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      Steps to access eBook

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      Optional Questions

ผู้เรียนและกิจกรรม

 

I would recommend this training for all who are serious in their Project, Management. Practice questions help and prepare me to easily pass gain the PRINCE2 and ITIL Certifications.
Sittikorn A.

Project Manager

The instructions are well designed and instructor was attentive. The instructor was willing to share knowledges and answer all doubts. Also provided some tricks to help remembering the purpose of the practices. The course also can be related to the experiences in real working environments. Everything is good.
Chairat S.

IT Manager, Collins Aerospace, Bangkok, TH

The instructor is highly knowledgeable and experienced. Their teaching was clear, engaging, and practical. I truly appreciate the session and will definitely recommend this course to others.
Theerasak S.

Security and Technical Manager

High quality training, delivered by knowledgeable and experience instructor. The course contents and quiz help me better understand the subjects as well as to prepare my exam.
Saravuth U.

Security and Technical Manager

 
 

 

 
 

 

 
 

 

High quality training, delivered by knowledgeable and experience instructor. The course contents and quiz help me better understand the subjects as well as to prepare my exam.
Theerasak S.

Technical Manager, Allianz Technology, Bangkok

 
 

 

 
 

 

 
 

  

 
 

 

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